UCware for Financial service providers
Audit-proof archiving and customer focus for banks, insurance companies and estate agents.
Records and evaluations
UCware automatically logs and stores call data, then evaluates them and shares them with other applications, either offline in the form of exports, or in real time with process integration. Combined with the recording and archiving of call contents, UCware meets financial audit requirements even in critical environments.
A top priority: customer focus
Especially when it comes to money-related queries, customers like to be put through to the right person quickly and directly. UCware provides you with the interfaces and tools you need for smooth workflows, such as team, group and call centre functionality. An excellent way of improving customer retention.
Security made in Germany
From the first consultation to the end product, UCware offers you maximum flexibility, plus the scalability, quality and support you'd expect from a software made in Germany. Application security too, of course: if you observe a few basic rules, UCware provides you with a high-availability environment that is secure and compliant with data privacy regulations. One of our expert partners will be delighted to advise you.